Privacy Policy

1. Introduction

Welcome to Laddr Tech (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, process, store, and protect your personal data when you visit our website or interact with our services. By using our website or submitting a form, you agree to the practices described in this policy.

2. Data We Collect

We may collect and process the following types of data:

  • Usage and Analytics Data: Information about your interactions with our website, such as IP addresses, device information, browsing behavior, and site navigation.
  • Personal Data: Information you provide directly, including your name, surname, telephone number, email address, and the content and purpose of your communications with us.
  • Communications Data: Any emails or messages exchanged between you and us.
  • Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content and advertisements.

3. How We Use Your Data

We utilize your data for the following purposes:

  • Providing Services: To respond to your inquiries, deliver requested services, and manage our relationship with you.
  • Improving Our Website and Services: To analyze usage patterns, enhance user experience, and optimize our offerings.
  • Marketing and Advertising: To deliver personalized advertisements and marketing communications based on your interests and behavior.
  • Data Analysis: To conduct internal analyses for business insights and performance improvements.

4. Data Sharing

We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, such as:

  • Analytics Providers: To monitor and analyze website performance and user behavior.
  • Marketing Platforms: To manage and deliver targeted advertising and promotional content.
  • Cloud and Data Storage Services: To securely store and process your data.

All third parties are required to comply with applicable data protection laws and handle your data securely. We may also share data with future partners or employees as necessary for our business operations, ensuring they are bound by confidentiality agreements.

5. Data Storage and Security

Your data is stored securely in various systems and locations, including:

  • Third-Party Platforms: Such as hosting and cloud storage services.
  • Local Devices: In certain cases, your data may be processed on secure, access-controlled local machines (e.g., for analysis using spreadsheet software). We ensure that any local storage is protected with encryption and strict access controls.
  • Authorized Personnel: Access to your data is limited to authorized staff, partners, or employees who require it to perform their duties and are bound by confidentiality agreements.

We implement robust security measures, including encryption, access restrictions, and regular security assessments, to protect your data from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Retention periods may vary based on the type of data and its intended use:

  • Usage and Analytics Data: Retained based on the settings of our analytics tools and may be extended by transferring to secure storage solutions.
  • Personal and Communications Data: Kept for as long as needed for business operations or until you request its deletion.
  • Locally Stored Data: Retained on local devices only for the duration necessary for processing and subsequently deleted or securely archived.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content and advertisements. These technologies may track your usage behavior across devices and over time for analytical and marketing purposes. You have the option to manage or disable cookies through your browser settings or our consent management tool.

We implement a consent management platform that allows users to opt-out of non-essential cookies. Data submitted via forms is not affected by cookie settings.

We may collect additional demographic and cross-device data. You can manage or opt-out of personalized ads and cross-device tracking through your account settings with the respective service providers.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to your personal data if it is inaccurate.
  • Deletion: Request the deletion of your personal data.
  • Objection: Object to the processing of your personal data for marketing purposes.
  • Data Portability: Request the transfer of your data to another service provider.
  • Manage Preferences: Adjust your preferences for personalized ads and tracking through relevant service provider settings.

To exercise any of these rights, please contact us at contact@laddr.tech.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or data processing practices. If we make significant changes, we will notify users by email or display a notice on our website. Continued use of the website after such changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@laddr.tech

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